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Global State of Customer Service Sophistication

 

When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.

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Global State of Customer Service Sophistication published by He-Eleven.1 Consulting

He Eleven.1 Consulting is an Information Technology firm with the vision to bring the use of modern technology to enhance productivity for Government, Financial Institutions, Corporate Organizations, and Educational Institutions

We are strategically positioned to provide relevant IT Services:  Remote Work Tools, Cyber Security Solutions, GRC & Analytics, Data Center Setup, Email Migration Services, Business Process Automation.